Cancellation Policy

Cancellation Policy

At The Floristry, we put tremendous care and personalize every arrangement. Because our bouquets are prepared fresh and made to order, we have the following cancellation policy to reflect the work that goes into each creation.

Cancellation Fees

  • 5+ days before delivery/pickup date: A 5% cancellation fee applies to your order total.
  • 2–4 days before delivery/pickup date: A 10% cancellation fee applies to your order total.
  • 1 day before delivery or less: No cancellations accepted. Most of our bouquets are fully prepared the day before delivery, and we are unable to accommodate cancellations at this stage. We understand that plans can change. If you are unable to proceed with your order, you may choose to defer 50% of your order value as store credit toward a future purchase. This credit can be applied to any upcoming order and does not expire.

To request a cancellation or deferral, please contact us as soon as possible at orders@tfloristry.com or through our contact page, and include your order number.

How to Request

Please reach out to our team with your order number and preferred resolution. We will confirm your request and apply any applicable fees or credits within 1–2 business days.

Thank you for choosing The Floristry. We appreciate your understanding and look forward to creating something beautiful for you.

The Floristry - Gilbert Local Florist

View all

Flowers delivery in Gilbert

For the Best Flowers in Gilbert, Choose The Floristry, our professional and courteous staff is committed to creating beautiful flower arrangements and floral gifts to fit any occasion. As a trusted local florist, we offer flower delivery throughout Gilbert, AZ and surrounding areas. The Floristry also offers convenient, same-day floral delivery for all of your last minute gift needs! Give a gift that will bring a smile to a loved one’s face with fresh flower bouquets from The Floristry. In need of a gift for a holiday or special occasion? Find gorgeous arrangements of birthday, get well, or anniversary flowers. Our Valentine’s Day flowers and Mother’s Day flowers are guaranteed to please, while our sympathy flowers will show them how much you care. With our reliable service, you can count on The Floristry for high quality floral gifts delivered throughout Gilbert, AZ. Ordering beautiful, fresh flowers with The Floristry is easy and convenient. Browse our website to find the perfect floral gift and order online or over the phone. You can trust our professional florists to arrange a beautiful bouquet for your special occasion, or even create a gorgeous one-of-a-kind arrangement just for you. Order from The Floristry for reliable delivery in Gilbert and surround area. Send Dazzling Flowers in Gilbert from The Floristry. The florists at The Floristry take pride in providing the freshest bouquets to delight every customer. Look no further than The Floristry for the best floral arrangements in Gilbert, AZ. Our experts artistically hand-arrange your flowers and hand-deliver them to your special recipient. There’s no better option when it comes to fresh, beautiful flowers in Gilbert. Don’t settle for flowers that arrive in a box. With The Floristry, your flowers will be hand-arranged and delivered to Gilbert, Chandler, Mesa, Scottsdale, Tempe. Our fresh flowers are expertly arranged by our professional florists to give each gift that special, personal touch you’re looking for. Trust The Floristry in Gilbert for bouquets that will brighten anyone’s day!