Cancellation Policy
Cancellation Policy
At The Floristry, we put tremendous care and personalize every arrangement. Because our bouquets are prepared fresh and made to order, we have the following cancellation policy to reflect the work that goes into each creation.
Cancellation Fees
- 5+ days before delivery/pickup date: A 5% cancellation fee applies to your order total.
- 2–4 days before delivery/pickup date: A 10% cancellation fee applies to your order total.
- 1 day before delivery or less: No cancellations accepted. Most of our bouquets are fully prepared the day before delivery, and we are unable to accommodate cancellations at this stage. We understand that plans can change. If you are unable to proceed with your order, you may choose to defer 50% of your order value as store credit toward a future purchase. This credit can be applied to any upcoming order and does not expire.
To request a cancellation or deferral, please contact us as soon as possible at hello@tfloristry.com or through our contact page, and include your order number.
How to Request
Please reach out to our team with your order number and preferred resolution. We will confirm your request and apply any applicable fees or credits within 1–2 business days.
Thank you for choosing The Floristry. We appreciate your understanding and look forward to creating something beautiful for you.
The Floristry - Your Gilbert Local Florist
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Lucious - Caja 3
Precio habitual A partir de $163.49 USDPrecio habitualPrecio unitario / porPrecio de oferta A partir de $163.49 USD -
Fuera de la caja - Ramo 6
Precio habitual A partir de $64.49 USDPrecio habitualPrecio unitario / porPrecio de oferta A partir de $64.49 USD -
Simplemente perfecto - Jarrón 4
Precio habitual A partir de $87.49 USDPrecio habitualPrecio unitario / por$110.00 USDPrecio de oferta A partir de $87.49 USDOferta